Process management

Maximum aid €18,000

The main objective of this category is to digitize and/or automate your business processes related to operational or productive aspects.

Features and services

  • Accounting/Finance: accounts receivable/payable, asset management and generation of closing and balance sheets, etc.
  • Billing: automation of billing processes with the generation of budgets, delivery notes and invoices, adapted to the requirements of article 29.2.j) of Law 58/2003, of December 17, General Tax Law, and its implementing regulations.
  • Projects: control of budgets, costs, estimates, optimization of resources, etc.
  • Inventory: forecasting, stock levels, shipments, distributions, returns and cancellations, etc.
  • Purchases and payments: purchase order and supplier management.
  • Human resources: human resources management, payroll, etc.
  • Logistics: fleet and route management, among others.

A horizontal solution is one that groups or supports several processes in the value chain, while a vertical solution is one that supports a single process within your SME's value chain.

The solution will have APIs or Web Services for integration with other tools.

You will access solution updates with new versions.

If your company grows or changes structurally, the solution will adapt to these changes.

You will be able to ensure compliance with applicable regulations, specifically the Regulation governing billing obligations under Royal Decree 1619/2012, as well as any applicable regulations.

New individual modules may be incorporated, these being those that group or support a single sub-process of your SME's value chain, on an existing process management solution. However, it may not consist of a development, progress, increase or enrichment of the services and functionalities of the existing solution. Nor may it be an update due to releases that the provider publishes on a software version, nor upgrades or improvements of existing versions. The new individual module that is implemented must comply with all the requirements established in the bases of this category and must be offered at market price.

* Segment IV includes companies with fewer than 50 employees that are considered medium-sized companies as they exceed an annual turnover and annual balance sheet of 10 million euros.

Execution percentages associated with the phases

  • First: 70 %
  • Second: 30 %

Maximum amount of aid

  • 0 < X < 3 employees: €2,000 (includes 1 user)
  • 3 ≤ X < 10 employees: €3,000 (includes 3 users)
  • 10 ≤ X < 50 employees: €6,000 (includes 10 users)
  • 50* ≤ X < 100 employees: €15,000 (includes 20 users)
  • 100 ≤ X < 250 employees: €18,000 (includes 25 users)

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